Some security alert emails are legitimate, but many are scams designed to steal passwords, payment details, or access to your device. Scammers copy the look of real companies and create urgency with phrases like “unusual sign-in,” “account will be locked,” or “confirm your identity now.” The safest approach is to treat any unexpected security alert as suspicious until you verify it independently.
Legitimate alerts usually address you accurately (or at least consistently), match activity you recognize, and never pressure you into immediate action through a random link. Scam emails often include mismatched sender domains, spelling/formatting glitches, vague greetings, and buttons that lead to lookalike login pages. Another red flag is an attachment claiming to be a “security report” or “invoice”—opening it can trigger malware.
Don’t click links or call phone numbers in the email. Instead, open a new browser window and go directly to the company’s official website (or use the official app) to check account notifications. If the alert might be real, change your password from the official site, enable two-factor authentication, and review recent sign-ins. If it’s a work account, report it to your IT/security team.
If you entered your password on a page reached through the email, change that password immediately on the real site and anywhere else you reused it. Turn on two-factor authentication, revoke unknown sessions/devices, and watch for follow-up scams. If you downloaded something, run a reputable antivirus scan and consider professional help if the device shows unusual behavior.
For a deeper breakdown of warning signs and safe verification steps, read the full guide here: Are security alert emails a scam?.
Don’t use the email’s link. Go to the service by typing the official address or using the app, then check your account alerts and security settings there.
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